Privacy Policy

1. Introduction

Thesis Writing Service, located at Bornheimer Str. 127, 53119 Bonn, Germany, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website https://thesis-writing-service.de and engage with our academic services.

We use the data you provide to fulfill and process your order, for quality control, and—if you have given your consent—for sending our newsletter. This includes the transfer of your data to subcontractors, if necessary for the provision of our services, and, where applicable, the transfer of your payment data to third parties involved in the transaction for payment processing. In addition, we use your data for quality control purposes. Your data will not be disclosed to third parties or used for advertising purposes.

2. Collection and Processing of Your Data

(1) You can visit our website without providing any personal information.

(2) When you merely visit our website, we store access data in so-called server log files. These are data provided by your browser that are not personally identifiable, namely:

  • Browser type/version;

  • Operating system used;

  • Referrer URL (previously visited page);

  • Host name of the accessing computer (IP address);

  • Time and date of the server request.

We cannot assign these data to specific individuals. These data are not combined with other data sources and are deleted after statistical analysis (see Section 5).

(3) If you register or send us an inquiry without registration, we will collect your personal data for this purpose.

(4) Your data will be processed on servers located in Germany.

(5) We also process your data for statistical analysis. For this purpose, user access to our website is stored in server log files, including the IP address. These files are processed monthly using analytical software for statistical purposes and then deleted. It is not possible to trace the data back to a specific person.

(6) Privacy Policy for the Use of Facebook Plugins (Like Button)
Our web pages sometimes contain plugins from the social network Facebook, located at 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugin by the Facebook logo or the “Like” button on our page. An overview of Facebook plugins can be found here: https://developers.facebook.com/docs/plugins.
When you visit our web pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thus receives information that your IP address has visited our page. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the transmitted data or of Facebook’s use of them. Further information can be found in Facebook’s privacy policy at https://www.facebook.com/policy.php. If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook account.

(7) Privacy Policy for the Use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies—text files stored on your computer—to analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to Google’s servers in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be shortened by Google within the member states of the European Union or other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of this website’s operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to fully use all features of this website. You can also prevent Google from collecting and processing the data generated by cookies relating to your use of the website (including your IP address) by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en.

(8) Privacy Policy for the Use of Google AdSense/AdWords
The operator’s site occasionally uses Google AdSense and AdWords, advertising integration services provided by Google Inc. (“Google”). Google AdSense uses cookies—text files stored on your computer—to analyze website usage. Google AdSense also uses so-called web beacons (invisible graphics), which can be used to evaluate information such as visitor traffic on these pages. The information generated by cookies and web beacons about your use of this website (including your IP address) and the delivery of advertising formats is transmitted to Google’s servers in the USA and stored there. Google may also share this information with contractual partners, but Google will not associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting your browser settings accordingly; however, note that doing so may limit the functionality of this website. By using this site, you consent to the processing of data about you by Google in the manner and for the purposes described above.

(9) Privacy Policy for the Use of Google Remarketing
The controller has integrated Google Remarketing services on this website. Google Remarketing is a feature of Google AdWords that allows a company to display advertising to internet users who have previously visited the company’s website. This integration enables user-targeted advertising and the display of ads relevant to users’ interests. The operator of Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google Remarketing is to display ads that correspond to users’ interests. To do this, Google places a cookie in the user’s IT system. This enables Google to recognize the visitor when they later visit websites that are also part of the Google advertising network. Through this process, Google receives personal data such as the IP address or browsing history, which it uses to serve interest-based ads. Personal information such as the websites visited by the user is stored via cookies. These personal data are transferred to and stored by Google in the USA and may be shared with third parties. Users can prevent cookie installation at any time by adjusting browser settings. Already set Google Analytics cookies can be deleted manually. Users can also opt out of Google interest-based advertising by visiting https://adssettings.google.com in each browser and adjusting preferences. Further information and Google’s privacy policy can be found at https://policies.google.com/privacy.

(10) Privacy Policy for the Use of Google+
The “google+1” plugin (Google Plus) is integrated into our website. It is provided and operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The button is recognizable by the “+1” symbol on a white background. When you visit a page containing such a plugin, your browser connects directly to Google’s servers, transmitting plugin content to your browser, which integrates it into the website. This sends information about your visit to Google. If you are logged into your Google Plus or Google account while visiting our website, Google can associate the visit with your account. Interaction with the plugin (e.g., clicking the button or leaving a comment) is transmitted directly to Google and stored there. To prevent this, log out of your Google Plus or Google account before visiting our site. We have no influence over the scope or content of the data collected by Google. More information about the purpose, scope, and use of the data can be found in Google’s privacy policy at https://policies.google.com/privacy.

(11) Privacy Policy for the Use of YouTube Plugins
Our website uses plugins from Youtube.de/Youtube.com, operated by YouTube, LLC, Cherry Ave., USA, represented by Google Inc. When you access a page containing such a plugin, a connection is established with YouTube’s servers, and the plugin is displayed on the website. This notifies YouTube which of our pages you have visited. If you are logged in to YouTube, this information is linked to your personal user account. When you use the plugin (e.g., play a video or leave a comment), this is also linked to your YouTube account. To prevent this, log out before using the plugin. More information on data collection and usage can be found in YouTube’s privacy policy at https://policies.google.com/privacy.

(12) This Website Uses Hotjar
The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3 Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com). We have a data processing agreement with Hotjar to ensure strict compliance with European data protection regulations. Hotjar analyzes user behavior on our website, such as mouse movements, scrolling, and clicks, and generates heat maps to visualize which parts of the website are viewed most. It can also record session duration and points of form abandonment (conversion funnels). Hotjar may also be used for direct visitor feedback.
Hotjar uses cookies, which are stored on your computer to enhance usability, efficiency, and security. These cookies may identify whether the website has been accessed from a specific device or if Hotjar functions have been disabled. Cookies remain on your device until deleted. You can configure your browser to notify you of cookie use and allow them only in specific cases, block them entirely, or enable automatic deletion on browser close. Disabling cookies may limit website functionality. The use of Hotjar and its cookies is based on Article 6(1)(f) GDPR, as the website operator has a legitimate interest in optimizing the site and its advertising. To disable Hotjar data collection, follow the instructions at https://www.hotjar.com/opt-out. Hotjar must be disabled separately for each browser or device. For more information, visit https://www.hotjar.com/privacy.

(13) Affiliate Programs
We participate in affiliate programs. In this context, the affiliate provider records whether you click on sponsored links on our site and purchase a product or service from one of our partners. Please review the third-party provider’s privacy policy to learn how your data are handled on external websites.

(14) Use of Google reCaptcha
To protect our contact form from unauthorized use, we use Google Inc.’s reCaptcha service. This service determines whether data entry is performed by a human or an automated system (bot). For this purpose, your IP address and any other data required by Google Inc. for the reCaptcha service are transmitted to Google. These data are subject to Google’s various privacy policies, available at https://policies.google.com/privacy

3. Use and Disclosure of Your Data

(1) As a rule, we use the data you provide within the scope of our contractual obligations or for the provision of contractual services in accordance with the General Terms and Conditions you accept, and in the sense implied from the date of use — that is, generally only in the way you intend and which is evident, particularly for the fulfillment of the contract. In this context, we expressly point out that your data may be transmitted to subcontractors who perform the order while interacting with you. These subcontractors are located within the EU and/or Switzerland, ensuring an appropriate level of data protection.

(2) If your data are transferred to other companies or subcontractors, this will be done only in accordance with these data protection provisions and for the purpose of fulfilling contractual obligations.

(3) We have the direct right to provide third parties — such as database developers or service providers — with the data necessary for the operation of the portal, in order to fulfill our obligations arising from the user relationship, or to commission third parties to collect and process these data. Individuals and companies to whom we entrust the fulfillment of our obligations are required to comply with these provisions.

(4) We reserve the right, with your consent, to send you news and updates regarding our services to the contact details you have provided, unless you object to such use of your data in writing.

(5) We will only disclose to third parties data that go beyond those you have provided for publication — in particular, data that you have provided to us solely for internal purposes related to contract processing — if we are legally required to do so or if it is necessary to protect our legitimate interests.

(6) Due to legal requirements, we may be obliged to store your data even after you have ceased using our website, particularly for tax purposes. However, we will always retain such data only to the extent necessary and in compliance with legal requirements.

4. Legal Basis

Our data processing activities are based on:

(1) Art. 6(1)(b) GDPR – processing necessary for the performance of a contract

(2) Art. 6(1)(f) GDPR – legitimate interest (e.g. site performance, analytics)

(3) Art. 6(1)(a) GDPR – consent (e.g. for newsletters or marketing cookies)

 

5. Cookies and Tracking

(1) We use cookies to operate our websites and provide services. These are small text files that are stored on your computer.

(2) We use cookies that are deleted after the browser session ends (so-called session ID cookies). These cookies are used for authorization, identification, and retrieving specific information, such as whether you want to stay logged in. These cookies are automatically deleted after one hour.

(3) We also use cookies that are stored on your computer, for example, for affiliate marketing or retargeting. If cookies are stored on your computer, you can control whether and when they are deleted. To do this, use the appropriate function in your browser.

(4) You can configure your browser to notify you when cookies are set, so you can decide on a case-by-case basis whether to accept them or block them entirely. If you do not accept cookies, the functionality of our website may be limited. For information on how to configure the programs, please refer to your browser’s user manual or contact its manufacturer.

You can manage your cookie preferences in your browser settings or opt out of tracking via tools like:

6. Data Security

(1) We protect our websites and related systems through technical and organizational measures against the loss, destruction, unauthorized access, alteration, or dissemination of your data by unauthorized persons.

(2) You should always keep your access information confidential and close the browser window after you have finished using it — especially if you share the computer with others — in order to prevent unauthorized use of your account.

7. Email, Telephone, and Contact Form Inquiries

(1) If you contact us by email or telephone, your inquiry — including all personal data resulting from it (such as your name and the content of your inquiry) — will be stored and processed by us for the purpose of handling your request. We will not share this data with third parties without your consent.

(2) The data you send us via contact inquiries will be stored by us until you request its deletion, withdraw your consent to its storage, or the purpose for data retention no longer applies (for example, once your inquiry has been processed). Mandatory statutory provisions, particularly legal retention periods, remain unaffected.

8. Commercial Information – Newsletter

(1) You may provide us with your email address to subscribe to our newsletter. By doing so, you consent to receiving commercial information (emails) exclusively from the website https://thesis-writing-service.de/. We use electronic communications to inform you about available products and services, trends, special offers, sales, and promo codes. We may also ask you to share your opinion via surveys.

(2) You can unsubscribe from the newsletter at any time by clicking the link contained in each mailing or by sending an email to: [email protected]

9. Right to Information

You have the right to free access to information about your stored data, as well as the right to correct, block, or delete this data, where applicable. Please note that we generally only have access to the data you voluntarily provide to us. To request information, please contact us using our contact form.

11. Contact

If you have any questions about this Privacy Policy, You can contact us: